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  • Report an Improper Disclosure

  • Reporting a Complaint

    All complaints should be submitted:

    • Using this form: Springbrook Report an Improper Disclosure form; or
    • In writing to:
      • Springbrook Schools Compliance Officer
        Rob Vogel, QA Director
        5588 State Highway 7
        Oneonta NY 13820
        607-353-7272; or
    • Using the NYSED Unauthorized Disclosure Complaint Form
  • Response to Complaints

    Upon receipt of a complaint, Springbrook Schools will promptly acknowledge receipt of the complaint, commence an investigation, and take the necessary precautions to protect personally identifiable information (PII). 

    Following the investigation of a submitted complaint, Springbrook Schools will provide the individual who filed the complaint with its findings. This will be completed within a reasonable period of time, but no more than 60 calendar days from the receipt of the complaint by Springbrook Schools. 

    If Springbrook Schools requires additional time, or where the response may compromise security or impede a law enforcement investigation, Springbrook Schools will provide the individual who filed the complaint with a written explanation that includes the approximate date when Springbrook Schools anticipates that it will respond to the complaint.

  • Complaint Details

    Please do NOT include any information in this form that would constitute student or teacher or principal's personally identifiable information (PII). Springbrook Schools will contact you if additional information is needed.

    Personally Identifiable Information (PII) is generally defined as any data from the student records of an educational agency that could potentially be used, alone or in combination with other data elements, to identify a particular student, or teacher or principal's annual professional performance review (APPR) data. For more information on FERPA (Family Educational Rights and Privacy Act), which is the federal law that protects the privacy of student education records, follow this link: https://studentprivacy.ed.gov/faq/what-ferpa

    By filing this form, you are filing a complaint with the Springbrook Schools Compliance Officer alleging that PII has been disclosed to or accessed by an unauthorized person.

    Please complete the form thoroughly, including sufficient detail that will allow the complaint to be investigated.

    After the Compliance Officer review is completed, you will receive an email informing you of the action(s) taken as a result of your complaint.

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